Et tjenestedesignprosjekt var starten på at Block Watne endret hele måten de tenker på: Det som var en husbygger, er i dag en en bedrift som organiserer seg etter kundenes behov. Resultatet er vekst, en kundetilfredshet som knuser konkurrentene og mer fornøyde ansatte.
Radical digital transformation through design
Gyldendal Undervisning were in the middle of a digital crisis. By the use of design methodology, they managed to turn the tide.
Change by Design 2019: Choices
Designers and decision makers make choices every single day, many of them life changing. Do we choose responsibly? Ethically? Do we choose with compassion?
Strategic digital collaboration
Halogen is proud to have collaborated with Norsk Hydro ASA since 2001. Together, we have created concepts and solutions leading to great results.
Submarine control room
Commissioned by Kongsberg Defence & Aerospace (KONGSBERG), Halogen has helped develop a control room concept for next generation submarines.
Foreldrehverdag.no (Everyday Parenting) helps parents to understand their children better. On the basis of experience and service design, the Norwegian Directorate for Children, Youth and Family Affairs (Bufdir) has reached one third of all Norwegian families with children.
K Master is a work station for controlling all the systems onboard offshore vessels.
Live your whole life
“Care reform for the elderly, originating where lives are lived” is how the Norwegian Ministry of Health and Care Services describes Live Your Whole Life
(Leve hele livet). A thorough insight project, based on service design principles, produced first-hand information obtained directly from the users.
SiO Health Services wanted to satisfy their patients’ needs in a better way, and they wished to explore the opportunities that digitalisation of their services could bring. The result is an improved working day for the employees and greater patient satisfaction.
Conditions for the right to drive
What happens when four directorates are responsible for delivering one service? Service design in the public sector is about untangling complex processes in order to release innovation potential.
Laser based positioning system
A new user interface enables offshore personnel to spend less time operating complex technical systems and more time on seafaring activities.