A trustworthy and innovative public sector

We design plans, decision-making frameworks and services that solve the needs of citizens and strengthen trust in the public sector. 

The public sector is facing significant and important change. User-centred and cohesive services are vital for protecting the rights of citizens and supporting their needs. Innovation can and should prevent problems before they arise and ensure coherence and seamless transition between different life situations. This promotes better use of expertise and more effective resource utilisation.

As pressure on budgets increases and the complexity of systems grows, the demands for innovation efforts intensify. It becomes even more important to prioritise correctly, maintain a holistic perspective, and unlock benefits across sectors. And most importantly: put people at the centre.

Halogen pioneers the field we call public service design. Our dedicated public service designers combine system-oriented design with a deep understanding of how to innovate in various parts of the public sector.

Our service development methods ensure that we account for what makes our work a success, from the very beginning. Thus ensuring that good ideas lead to actual change. We work across sectors and along a broad spectrum: developing user-oriented citizen services and tools, facilitating transformation and innovation at the strategic management level, improving decision-making processes, and helping to rethink whether existing tools, models and structures align with the goals, ambitions and conditions of the sector

See the ripple effects of using design in the public sector: